trust

Health Tech

Transparent Communication Can Help Close the Trust Gap Between Physicians and Organizational Leaders

Only about half of physicians think their organization’s leaders are transparent, honest and make good decisions for patients and employees, according to a new report. To remedy this problem, the leaders of provider organizations must deploy more transparent communication lines with their physicians, as well as facilitate opportunities for physicians to nurture connections with their teams.

Health Tech

Debunking 4 Misbeliefs About Why Vendors Keep Breaking Promises to Providers

One in four providers said that health technology vendors haven’t kept their promises in the past year. KLAS Research debunked four common misconceptions vendors may have about why so many providers feel this way — such as the false notion that employees who weren't part of the purchasing decision feel the most disappointed by vendors or the misbelief that it's better to not make promises in the first place.