Jeanette Ball</a>, Solution Architect for Population Health and Value-Based Care at <a href=https://medcitynews.com/author/jballrcruz/"https://www.ctg.com/">CTG, brings an extensive clinical, population health, and healthcare administrative background to CTG. As a senior consultant and Registered Nurse, Ms. Ball has more than 35 years of experience in the healthcare industry, including a more than 10-year history of outpatient medical center executive administration and 15 years as a senior consultant in clinical application design, population health strategies, and overall health system preparation for responding to health care reform and value-based care. As Director of CTG’s Application and Information Solutions (AIS) and Testing Solutions in North America, <a href=https://medcitynews.com/author/jballrcruz/"https://www.linkedin.com/in/mr-rick-cruz/">Rick Cruz</a> has executive responsibility for the ongoing development of CTG’s AIS and Testing offerings and teams to deliver innovative, global services that help clients strategically address their business challenges. Rick is an accomplished IT leader and TOGAF Certified Enterprise Architect with 25+ years of IT experience, specializing in global solution delivery, enterprise digital transformation platform and solution development, quality assurance, and data integration." /> Jeanette Ball and Rick Cruz, Author at MedCity News

Jeanette Ball and Rick Cruz

Jeanette Ball, Solution Architect for Population Health and Value-Based Care at CTG, brings an extensive clinical, population health, and healthcare administrative background to CTG. As a senior consultant and Registered Nurse, Ms. Ball has more than 35 years of experience in the healthcare industry, including a more than 10-year history of outpatient medical center executive administration and 15 years as a senior consultant in clinical application design, population health strategies, and overall health system preparation for responding to health care reform and value-based care.

As Director of CTG’s Application and Information Solutions (AIS) and Testing Solutions in North America, Rick Cruz has executive responsibility for the ongoing development of CTG’s AIS and Testing offerings and teams to deliver innovative, global services that help clients strategically address their business challenges. Rick is an accomplished IT leader and TOGAF Certified Enterprise Architect with 25+ years of IT experience, specializing in global solution delivery, enterprise digital transformation platform and solution development, quality assurance, and data integration.

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From Inequality to Empowerment: The Role of Automation Technologies in Healthcare

Automation can be a powerful tool to bring together all the pieces needed to provide optimal care that can be scattered across various systems and apps. Whether it’s to exchange patient data quickly and easily, identify communities in need of programs to address food inequity, or reduce no-shows by sending automatic reminders, using the right technology is an essential tool for achieving better patient care.