Work Friction: The Sleeper Crisis Plaguing Healthcare Contact Centers
How work friction takes shape, how it costs organizations, and how leaders can uncover long-term solutions
How work friction takes shape, how it costs organizations, and how leaders can uncover long-term solutions
To increase your return on technology investment, start with an audit of existing technology. Where is it falling short? Do problems stem from lack of functionality or troubles with adoption? What do all users think?
This eBook, in collaboration with Care Logistics, details how hospitals and health systems can facilitate more effective decision-making by operationalizing elevated awareness.
In healthcare, we need honest methodologies that accurately capture both the cost and complexity of specialty care and deliver a reliable ROI calculation. Only this sort of replicable, high-integrity ROI calculation can truly associate accessing high quality specialists with lower cost and better outcomes amidst today’s healthcare access and affordability crisis.
Hospitals’ operational margins have shrunk dramatically this year. Now more than ever, hospitals need to ensure they’re getting the most out of their investments in technology. Clear governance structures, effective communication and detailed training are among the factors hospitals need in order to get a significant return on investment for technology deployments, according to a new report.
Going into 2023, investors think the abilities to demonstrate ROI and clinical validation will be the most important factors determining digital health companies' success, according to a new report. While the ROI factor is a given, clinical validation “is the best signal of patient value and historically has been under-captured in digital health," said Sunny Kumar, a partner at GSR Ventures.
In an era of escalating healthcare costs and a growing preference for natural, holistic approaches to health, The Impact Brands emerges as a collective of diverse brands dedicated to supporting overall wellness through natural means.