Certain features, commonplace on most e-commerce platforms, can help transform clinical trial search databases.

The post Search, Click, Enroll? What Clinical Trials Can Learn from E-commerce appeared first on MedCity News.

Not only do a majority of the top 20 hospitals on U.S. News & World Report’s 2020-21 Best Hospitals rankings not offer online scheduling, but about 65% also do not provide new patients the option to schedule a virtual visit online, despite strong consumer preference for digital access to healthcare.

The post Report: 60% of top 20 US hospitals do not offer online scheduling for new patients appeared first on MedCity News.

Good software code alone will not overcome the array of healthcare challenges that people living in the wrong zip code face. But good, smart communications is a fundamental starting point and conversational AI has matured enough to start leveling the playing field.

The post Zip codes have become a better predictor of health outcomes than genetic codes. Technology may be ready to fix that. appeared first on MedCity News.

What are the Covid-related changes in consumer behavior that will stick in the healthcare revenue cycle following the pandemic? Here are three trends that could reshape customer service in the revenue cycle.

The post Consumer healthcare behavior is changing: 3 changes that will stick post-Covid in the healthcare revenue cycle appeared first on MedCity News.

Unlike other industries, where artificial intelligence has successfully replaced many human interactions, healthcare must remain human first, technology second.

The post Is chatbot-led communication sufficient for healthcare? appeared first on MedCity News.

Kristi Ebong, Orbita SVP Strategy and GM Healthcare Providers, is taking part in a panel discussion at the healthcare investment conference MedCity INVEST in Chicago April 23-24 called, “What Can Alexa/Voice Do for Healthcare?”

The post How conversational AI, voice and chatbots will transform patient and consumer engagement appeared first on MedCity News.

Using bots can deepen the interaction between doctors and patients because it allows us to collect more information, really understand our health habits, and closely examine how our habits actually impact our health.

The post Augmented intelligence: How robots paired with humans can improve your health appeared first on MedCity News.

A new report from UserTesting reveals how 500 consumers evaluated the following five healthcare chatbot apps: Ada, HealthTap, Mediktor, Your.MD and Symptomate.

The post Consumers don’t fully trust healthcare chatbots, study finds appeared first on MedCity News.

Withings co-founder Eric Carreel bought the company back earlier this year after a somewhat disastrous tenure under Nokia and is now looking to forge a path forward in the crowded connected health space.

The post From startup to start again: How Withings plans to recover from its Nokia experience appeared first on MedCity News.