Hospitals need to start thinking about ways to build patients’ trust in generative AI in order for the healthcare industry to fully harness the technology’s potential. They can do this through methods like having transparent conversations, asking for patients’ consent to use the tools and training models on internal data, experts said.

The post What Hospitals Need to Know about Patient Trust in GenAI appeared first on MedCity News.

Only about half of physicians think their organization’s leaders are transparent, honest and make good decisions for patients and employees, according to a new report. To remedy this problem, the leaders of provider organizations must deploy more transparent communication lines with their physicians, as well as facilitate opportunities for physicians to nurture connections with their teams.

The post Transparent Communication Can Help Close the Trust Gap Between Physicians and Organizational Leaders appeared first on MedCity News.

One in four providers said that health technology vendors haven’t kept their promises in the past year. KLAS Research debunked four common misconceptions vendors may have about why so many providers feel this way — such as the false notion that employees who weren’t part of the purchasing decision feel the most disappointed by vendors or the misbelief that it’s better to not make promises in the first place.

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As health systems roll out new patient-facing technologies, they need to ensure that their patients are comfortable using these tools. To avoid losing patient trust, hospitals should introduce new technology with transparency and patient education at the forefront of their minds, said Aaron Miri, Baptist Health’s chief digital and information officer.

The post ‘Don’t Be Creepy’: How Health Systems Can Help Build Patients’ Trust in New Tech appeared first on MedCity News.

Panelists at HLTH’s patient engagement track, hosted by MedCity News, zeroed in on three strategies for achieving patient centricity: building trust, engaging health navigators and providing easy-to-understand health information.

The post Engage at HLTH: At the heart of patient-centered care is trust and knowledge appeared first on MedCity News.

Infrequent communication about Covid-19 and slow adoption of virtual care were the most common reasons cited by patients when asked why they lost confidence in their doctor, according to the survey conducted by SymphonyRM.

The post Survey: 41% of Americans lost trust in their doctor during Covid appeared first on MedCity News.

Patients are not the only ones who will benefit from the price transparency rule — providers and payers can also gain competitive advantages as a result of the regulation. These include being able to deepen relationships with patients and support payment contract negotiations.

The post CMS’ price transparency rule offers providers, payers a win, too appeared first on MedCity News.

A webinar from HealthSparq offers analysis on a consumer sentiment study on health plans. It offers some useful insights on how the public health crisis has laid bare the trust issues consumers have and how insurers can address them to the benefit of both.

The post Covid-19 pandemic spurs health plans to re-evaluate how they communicate with members appeared first on MedCity News.

As we work to help biopharmaceutical and healthcare companies integrate the voice…

The post Flip the script: Change ROI to IOR and measure the impact of relationships with patients appeared first on MedCity News.