As Chief Nursing Officer of symplr, Karlene is responsible for integrating the science of patient care, staffing, and clinical informatics into symplr’s solutions. Prior to joining symplr in 2011, she was the Corporate Chief Nursing and Patient Care Officer at three of the largest US healthcare systems. Previously she held positions in clinical practice, healthcare consulting, project management and academic appointments in Business Administration and Nursing. She holds a PhD from the University of Illinois, Chicago, an MA and BSN from the University of Iowa and has completed executive leadership programs at the Wharton School for Nurse Executives. Karlene has published over 400 articles in the areas of data-driven staffing, workforce management, leadership, and patient safety. She serves on the DAISY Foundation Board and was elected as a Fellow to the American Academy of Nursing (FAAN), and has received numerous awards and honors.
If we can simplify nurses’ work by embracing technology that streamlines, automates, and integrates processes like scheduling, credentialing, and compliance management to enhance quality outcomes, we can give nurses time back to spend on the moments that matter most.
In this new era of digitally-driven healthcare, nurse informaticists play a pivotal role in ensuring the long-term success of new technologies and the physicians, nurses, and staff who use them.
At the Payer Insights sessions on Day 1 of ViVE 2024, a panel on prior authorization offered compelling insights from speakers who shared the positive developments in this area after years of mounting frustration. Speakers also shared challenges as they work with providers to figure out how policy developments and technology will work in practice.